PRIVACY POLICY
Magda Greenfield Timeless Pet Photography
Sydney, New South Wales, Australia
ABN 69 362 616 944
Last Updated: April 20, 2026
Magda Greenfield Timeless Pet Photography (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care, transparency, and respect.
We comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs), which govern how personal information is collected, used, stored, and shared.
This Privacy Policy explains how we manage your personal information when you use our services, website, or galleries.
1. Information We Collect
We collect only the information necessary to provide professional photography services, including:
Personal information:
- Name
- Address (if required for sessions or product delivery)
- Email address
- Phone number
Session information:
- Booking details
- Communication records
- Images captured during sessions
Payment information:
- Payment details are processed securely through third-party payment providers. We do not store full credit card details.
Images of clients and pets are considered personal information and are handled with care and respect.
2. How We Collect Information
We collect personal information directly from you when you:
- Make an enquiry or booking
- Complete a contract or booking form
- Communicate via email, phone, or social media
- Use our website or online gallery platform
3. How We Use Your Information
Your information is used solely for the purpose of delivering our services, including:
- Managing bookings and sessions
- Delivering images and products
- Processing payments and invoices
- Communicating with you about your session
- Meeting legal and tax obligations
We may also use selected images for portfolio or marketing purposes, unless you request privacy before your session.
We do not sell or trade personal information.
4. Image Storage and Third-Party Services
We use secure third-party platforms to deliver and store galleries, including Pixieset or similar services.
These platforms may store data on servers located outside Australia (including Canada or the United States).
By using our services, you acknowledge and consent to this transfer and storage where required for gallery delivery.
We take reasonable steps to ensure these providers maintain appropriate security and privacy standards.
5. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
This includes:
- Password-protected systems
- Secure cloud storage
- Restricted access to client files
- Secure storage of physical documents where applicable
We retain information only for as long as necessary for business, legal, and tax purposes.
6. Access and Correction
You may request access to the personal information we hold about you at any time.
If any information is inaccurate or outdated, you may request correction and we will update it promptly where appropriate.
7. Privacy Concerns and Complaints
If you have concerns about how your personal information has been handled, please contact us directly.
We take privacy matters seriously and will respond in a timely and respectful manner.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Contact
Magda Greenfield Timeless Pet Photography
Sydney, NSW, Australia
ABN 69 362 616 944